Terms and Conditions

Terms and Conditions of Bookings

The WMI room booking policy aims to ensure meeting rooms are effectively used in a consistent and fair manner. The policy covers which spaces within the building are available, any restrictions on use and conditions and procedures associated with making a booking.

This policy should be read and understood by all facilitators at the time of booking.

1.0 Use of Conference Facilities

1.1 Rooms in the WMI are primarily for training and development purposes for all staff groups.  Room booking enquiries falling outside these criteria will be referred to the Centre Manager for consideration. In addition Health Education West Midlands funds the WMI for Postgraduate education of junior hospital doctors, GP and dental training. The University of Birmingham also funds the WMI for Undergraduate training.

1.2 In line with HM Government’s Prevent strategy, any room booking enquiry that raises concerns will be escalated to Senior Management .

1.3 In addition, the Centre Management reserves the right to decline or cancel bookings where there are concerns as to the nature of the event, or the organisation booking the room.

 2.0 Availability

• WMI operational hours are 08:00 to 17:00 Monday to Friday
• Evening bookings are available – Charges apply. Please contact us to check availability

3.0 Confirmation by WMI

All bookings are considered as provisional until the booking is confirmed by email. The booking email will act as a contract between WMI and the client.

4.0 External booking amendments or cancellation

If you have to cancel, postpone or amend your confirmed booking please ensure you give at least one week’s notice in writing.

• If less than 5 working days’ notice is given for cancellation or postponement then 50% of the charge of the booking will be made. For cancellation or postponements made less than 24 hours 100% of the charge of the booking will be incurred.
• Should the client make significant changes to the programme or the expected number of guests, this may result in amendments to the applicable rates and/or facilities offered by WMI.

4.1 Amendments or cancellation by WMI

• Should WMI for reasons beyond its control need to make any amendments to your booking we reserve the right to offer you an alternate choice of facilities.
• In exceptional circumstances WMI may cancel the booking:

• If the organisation booking does not fall within the criteria described under ‘Use of Conference Facilities’.
• If the client is in arrears of previous payments.
• If the client has failed to adhere to the terms and conditions outlined in this document.

4.2   Internal room booking DNA’s

Room usage is monitored on a daily basis.

Internal room booking charges will be made for any room booking DNA as follows:  Full day £50.00 Half day £25.00

5.0  Required information

• Rooms are set as standard you are free to move furniture, but ensure room is returned to its current setting
• The organiser/trainer must hold an attendance register and bring it with them in the event of an emergency evacuation of the building occurring.

Car parking

The nearest public car park to the WMI is P3. Car parking charges are displayed near to the car park entrance – payment on exit.

Health and Safety

In the interest of Health and Safety users are advised not to move furniture, it will be at your own risk.

All trainers or facilitators are asked to familiarise themselves with the fire and evacuation procedures which are displayed in the rooms. This should be addressed at the beginning of any session or conference and attendees should be informed of the procedure. If in doubt WMI staff are available to help or explain the Health and Safety procedures, please contact reception.   *Fire Alarm is tested on a Tuesday at around 2pm.   All fire doors must remain closed.

Emergency first aid can be administered by trained WMI staff. Please contact reception to report a hazard, accident or if assistance is required.

 Hospitality

• In line with the Trust’s Hospitality Policy [OP71] Hospitality can only be provided by the Trust Retail Catering Department.
• Hospitality must be booked by emailing rwh-tr.retailcateringhospitality@nhs.net to request a hospitality menu and booking form.
• No alcohol is provided or allowed.

Faults

Report defects to the room fabric, furniture or equipment to WMI reception on extension 85320

Disclosure of sensitive information

Please note that the booking title is viewable on the display screen in reception and at the entrance to the first floor, please exercise discretion when naming meetings of a sensitive or confidential nature.

Additional accessibility requirements

Wheelchair access available to all rooms and to first floor via lift.

Audio-visual support

All our rooms come equipped with full AV equipment. Basic AV assistance is available from WMI reception during our normal operational hours.   

Free Wi-fi *

Please ask at Reception desk for details

Feedback

At WMI we aim to provide a high standard of service. We would like to know what you think, because we value the views of our staff and the organisations and people who use our services.

Disclaimer

WMI cannot accept responsibility for loss or damage to equipment, personal property or vehicles while on WMI

Contact

WMI Centre Manager ext 85320

Click on the button to request a room booking in either the Wolverhampton Medical Institute or the RWT Academy zone at Cannock Chase Hospital*.

If your booking is less than 24 hours prior to the event taking place you must telephone the WMI Reception Team (ext.85320) to make the booking as the system will not accept bookings at this stage.

* it is important to note that you are requesting a room booking and that it will require mediation and confirmation. An e-mail will be sent to you confirming the booking. The Reception Team will respond within 24 hours of the request being placed.

The following are additional meeting/training rooms located on the New Cross site;

Room Capacities

Equipment such as tablecloths, laptops and display boards are availble for loan from the WMI Library.

Note that laptops can only be used within the Bell Library and cannot be used elsewhere.

UpTo 10 tablecloths can be loaned for events. They should be laundered before return if they are soiled in any way. The Trust Laundry cannot be used due to the process used which destroys the logo on the tablecloth. Permanent damage may result in a charge for replacement.

Reserve a laptop

Reserve a tablecloth

Catering is managed by the organisation's Hotel Services Department

To improve room utisation within the WMI it has been agreed to list the rooms that have not been booked week. The normal booking procedure applies and you can book via the button above.